All orders must be paid in full before I will ship your item(s). All items are non refundable.
Please note that unless stated “Ready to Ship” on a listing, all items are made to order and the time I need to prepare an order for shipping varies. For details, see individual item listings.
All orders will be shipped with Canada Post services from Victoria, British Columbia, Canada.
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
If in the unlikely circumstance of the parcel being lost I will not be able to reimburse you.
We can’t be held responsible for any shipping delays due to post office issues.
Unfortunately if any shipping info is entered incorrectly, and the package is returned to sender we will require payment for shipping out your package again.
Unfortunately at this time we do not offer any refunds or returns once the item has been shipped.
Unfortunately at this time we also do not offer cancellations on custom orders once your item has been started.
Please note that all patterns are a final sale.